Student Access Office


Student Guide

» Download the Student Access Office Student Guide

The Student Guide contains information on:

  • responsibilities of faculty and students
  • reasonable accommodations
  • documentation
  • testing accommodations
  • confidentiality
  • accommodations for academic assistance
  • meeting your campus accessibility needs
  • grievance procedure
  • the Student Counseling Center

Student FAQs

Q: How do I request assistance?
A: Reasonable accommodations and academic assistance are provided to students with disabilities who have registered with the Student Access Office (SAO). Accommodations are individually determined according to documented need.

In order to be eligible for academic accommodations and adjustments, students must submit a completed Petition for Reasonable Accommodations and Academic Adjustments form along with any required documentation of their disability.

You should discuss reasonable accommodations with SAO as soon as possible following your decision to enroll at Adelphi.

Q: What documentation is required?
A: Documentation must be recent and valid from a qualified medical or other licensed professional. Refer to the Guidelines for Documentation or call SAO at 516.877.3145 (TTY 516.877.3138) for more information.

Q: What services are provided?
A: Examples of reasonable accommodations include:

  • extended-time testing
  • private rooms for testing
  • distraction-reduced test environment
  • readers and/or scribes for exams
  • notetakers
  • books on tape
  • enlarged-print textbooks
  • sign language interpreters for students who are deaf or hard of hearing
  • classroom relocation
  • accessible classroom seating
  • modified residence hall facilities
  • handicapped parking permits.

In addition, assistive technology for students with disabilities is available in the Assistive Technology Lab located in University Center Room 310, and in Swirbul Library.

While the Americans with Disabilities Act of 1990 requires that priority consideration be given to the specific methods requested by the students, it does not imply that a particular accommodation must be granted if it is deemed not reasonable and other suitable techniques are available. Where such recommendations are congruent with the programs, services, and benefits offered by Adelphi University, they will be given deference. When recommendations go beyond services and benefits that can be provided by the University, they may be used to suggest potential referrals to area service providers beyond Adelphi.

Q: Do I have to pay for these services?
A: No. SAO provides cost-free assistance to Adelphi students with documented disabilities.

Q: Where is the Student Access Office is located and what are its hours of operation?
A: SAO is located on the third floor of the University Center, Room 310. The office is accessible by elevator, which is located in the front of the building. The office is open Monday through Thursday from 8:30 a.m.-7:00 p.m., Friday from 8:30 a.m.-4:00 p.m.

Q: How is assistance provided?
A: The coordinator reviews the completed request and the pertinent documentation. If the request is granted, the student will be issued an Accommodation Card identifying the specific accommodation(s) that the University will provide. The student will present the Accommodation Card when requesting accommodation.

Q: Are professors responsive to the needs of students with disabilities?
A: Yes, faculty members are aware of the University’s commitment to providing an accessible learning environment to students with disabilities. Professors and SAO work together to coordinate reasonable accommodations and academic assistance to students with disabilities.

Q: Is the campus wheelchair accessible?
A: The majority of the campus buildings and facilities are wheelchair accessible. Classroom relocation is available when a class is scheduled to meet in a campus location that is inaccessible to a student with a disability.

Q: Will SAO contact me if I decide to attend Adelphi University?
A: The student must make the first contact with the Student Access Office. Students should contact SAO as soon as they have been accepted to the University and prior to registering for classes.

All requests for reasonable accommodations and the supporting documentation provided to SAO are confidential. Read the SAO’s Policy on Confidentiality (PDF).


For further information, please contact:

Student Access Office
p – 516.877.3806
e –

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